Refund Policy

• Ask within 7 days of paying and we refund the full amount. No reasons needed.
• After 7 days the pass is non-refundable, except where the law requires otherwise or where we fail to provide the service.
• If the calendar is unavailable for an extended period through our fault, we will refund a fair share of what you paid for the time affected.
• If we close an account for a serious breach of our Terms of Use, such as sharing or reselling a pass, no refund is due.

Cape Summer does not sell tickets or take bookings, so we cannot refund them. Refunds for tickets, tables, entry or cancelled events are handled by the venue or ticket seller you paid, under their own policy.

A boost is refunded in full if we fail to run it, or if you cancel before it starts. Once a boost has started running, it is non-refundable.

Email connectme@data-inc.co.za from the address on your account, with the subject "Refund". We refund to the card you paid with, through Yoco, within 7 working days of approving it. Your bank may take a few more days to show it. When a pass is refunded, the account goes back to the free view.